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Shop our luxury Pet Boutique for quality dog gates for your dogs, puppy or cat. We have an extensive line of various indoor pet safety gates for your dog, puppy or cat. Types of gates we carry inclue tall, extra wide, free standing, large, walk through, expandable, retractable, metal and wood fates for indoor use.
Return policy on pet gates: if for some reason you are not 100% satisified with these pet gates, you may return them. There will be a manufacturer issued restocking fee (as item ships directly from manufacturer) of 25% of the cost of item. You MUST notify us within 5 business days of receipt of delivery for us to provide return instructions. Once you notify us, we will issue an RMA # with instructions for return. Once you are issued an RMA # from manufacturer, you have 14 business days to return item directly to manufacturer with your choice of shipper at your expense. Products returned MUST be in new condition, in it's original packaging, with all documents and accessories. Products not returned in this condition or if returned with damage by pets or pet owner are not eligible for a refund. Upon receipth of product, manufacturer will inspect product and we will issue you a store credit only if product is deemed in new condition.
Defects: This manfuacturer holds product quality and customer satisfaction in the highest regards. If your dog gates arrives defective upon receipt, you must notify us within 48 hours of receipt of item. In the event that the product arrives damaged OR product fails under normal usage of 1 year of purchase date, the manufacturer will replace. The exchange process will be through the manufactuer who will require proof of purchase date. Return process of warranty items will NOT be through our dog boutique.
Freight damage: While the manufactuer is confident their packaging standards are adequate to protect their products under normal handling while in-transit, they realize that inevitably, freight damage can and will occur. When reasonably deemed by customers that damage is due to inadequate packaging or pallet configuration of the product, they limit their liability on damages to 5% of total invoice.